The security-conscious Estate Agent 

Safe as houses with Farrell Heyworth

Determined to offer the best possible service to people on the move, Farrell Heyworth has turned its attention towards customers’ security.  The independent, family owned estate agent has issued managers, sales negotiators and viewers who work at its thirty plus branches across the North West with photo ID cards to reassure customers of their identity when they visit their homes.

Director, Chris Heyworth, says that as far as he is aware Farrell Heyworth is the first estate agent in the region to introduce such a measure.  “People can easily feel vulnerable when they put a property on the market as it means opening up their home to strangers”, he explains.  “Our responsibility towards our customers includes taking a security conscious approach on their behalf and ID cards are a logical step forward.  You wouldn't let someone in to read the gas meter without checking to see who they were first – why should we expect people to be any less cautious just because their home is for sale?”