Farrell Heyworth - Your Estate Agent in Chorley

5

I recently purchased a property from Farrell and Heyworth and my first point of contact was a Dean who was very polite and courteous. Unfortunately for him I ended up been a bit needy and rang countless times as he was far more informative than my legal team. He was always very helpful, never failed to return a call answered all emails and kept me well informed every step of the transaction. He is a credit to his company and with him Nicola that I also had a few conversations with did a fantastic job and I would recommend anyone selling or buying to give them a call. They bent over backwards and I was very impressed, thank you, I’m sure it would have been a lot harder process without you.

Simon Veitch - 29/01/2021

5

Debbie and Stevie did an amazing job on helping move along the buying off my house! If I ever need to sell or buy another house again I would definitely be using them again! Thank you so much

Cadie Burns - 28/01/2021

5

Dealt with a lovely gentleman called Dean over last few days. We had expressed the idea of getting a place on one of the park sites and his knowledge of how we would go about this has really put our mind as ease. Thank you Dean

barbara - 28/01/2021

4

So far the process has been well explained and transparent from all staff we have dealt with. Debbie has been particularly helpful with queries and able to keep me updated with the progress of the sale and purchase. She has been patient and clarified some of the processes when I have been unsure, and each time I have called has been both friendly and professional. So far my only recommendation for the business in general would be to have a direct number rather than having to keep going through the phone menu each time!

Hannah Gaskell - 28/01/2021

5

Very efficient and nice.

Lara De Brito - 28/01/2021

5

Very happy with recent experience at F&H. Debbie was very helpful, professional and quick to respond back to us. Highly recommended!

Nicola Redman - 28/01/2021

5

Our link with Farrell Heyworth has been through and with Dean Leggett. I’ve found him trustworthy which is so important to us and quite refreshing across the ‘Customer Service’ industry. Dean is professional at all times, he does what he agrees to do and says he will do, all in a timely fashion. Knowledgeable about his industry and subjects therein he has some rare people skills and many irrespective of status as could learn a lot from time spent with him. On every call and email we’ve shared his enthusiasm is apparent

Patrick Hodgson - 28/01/2021

5

Dean at Farrel and Heyworth has been fantastic through the entire process. Securing our mortgage has been a difficult and lengthy process due to the current pandemic situation and our personal circumstances. Despite this Dean has been there through the whole buying process from when we put the offer in to him for our little dream home. Until today we found out we will soon move in to our new family home. I cant express how important this is to us and what an immense change it will have on our lives. Dean dealt with us on an individual basis not just another client or a number. He was honest and empathetic. Keeping in touch with us made me feel at ease at such a stressful time. His advice kept me calm and his positive attitude made the process less daunting. I cant thank him enough for all his help.

Fiona Eccles - 28/01/2021

4

Would just like to say a big thank you to Debbie and colleagues at the westhougton / Chorely branch of farrell heyworth, it's been a really trying time at the min moving house but I have to say Debbie was so helpful and reassuring with our purchase of a bungalow, especially when we found out our purchasers of our house had to pull out , with patients and perseverance we finally managed to get the bungalow we wanted in the end, Debbie was always at the end of the phone, listened to my questions and then got answers as soon as she could, she made our move more smoothly in what would off been stressful, we had enough stress from our solicitors so it was nice to speak to someone with calm .

Gill Denton - 28/01/2021

5

I highly recommend Farrell Heyworth Chorley and in particular Debbie. She was helpful, polite and professional in all my dealings with her.

Kirsten Cooper - 28/01/2021

5

This is very responsive company and the staff is very good

Sadia Angjeaz - 28/01/2021

5

I recently, purchased a house through farrell heyworth. I found, Debbie Rydeard exceptionally helpful, Her level of communication was paramount to my circumstances. I would highly recommend, Debbie Rydeard she is a fantastic liaison and an asset to to the team, thankyou.

Jack Ashton - 28/01/2021

5

Bought my first home from this agent and debbie was very helpful and understanding in my confusing times of first time buying.

Adam pierce - 28/01/2021

5

Debbie was really helpful and got back to me immediately when I was interested in viewing numerous properties. She was knowledgable and informative without putting any pressure on me as I’ve found some estate agents do. Would definitely recommend

Aims - 28/01/2021

5

Debbie was really helpful and informative!

Rachel Speck - 28/01/2021

5

Dean has been such an amazing agent to deal with - he has ensured that selling a property that has been in our family since it was built, and whilst we live away from the U.K., has been a seamless process. If you want a proactive agent and agency, we would recommend Dean and FH Chorley wholeheartedly.

Shareena Cretney - 13/01/2021

1

I purchased a property through Farrell, dealt with Debbie who was lovely and pleasant. However, a number of messages were left about queries with the property, I kept getting told someone will get back to me! No one did. In the end I had to let all queries drop, no help from Farrell. On the day property was completed. I went to collect the keys as my solicitor told me the keys have been released. However, sellers solicitor had not told the agency. I had to wait whilst Debbie dealt with that. However, on a number of occasions the chap in a suit in the corner spoke abruptly to me and interrupted the conversation. His key concern was that due to Covid I cant be in the shop for more than 10 minutes. Yet, he was walking in the shop without a mask. Covid power trip!! He came and placed the house keys whilst stood behind me without a face mask. Rudely, telling me to sanitise my hands and keys. Shocking behaviour from who seemed to be a senior member of the team. Finally, I get told the key is the back door key. I went to the property and no other keys left! In panic and stress I rang the agency who tells me they'll contact the seller and she comes with a bunch of keys. I would have thought buyers would be treated with a little respect on such a big day of their life. At least arrange for the buyers to receive one key to each door. I have to say poor management and communication combined with an aggressive culture Farrell made it a stressful day.

Abdulmubin Bux - 12/01/2021

5

Purchased with Farrell Heyworth and was very impressed with the level of service received. Dean was very professional and also friendly. A credit to the team.Thank you

Christopher James - 10/01/2021

5

I recently bought a BTL property through Dean. He was very helpful throughout the whole process and kept me updated on progress. I look forward to doing more business together in the near future.

Dean Pitblado - 02/01/2021

5

I'm really pleased with the service I received in buying my house, the team were so friendly, thorough, helpful and responsive. I would definitely recommend.

Willow Katz - 19/12/2020

5

Due to covid I had not had any propective buyers but I am very grateful to Dean who was extremely helpful and supportive and his advice resulted in a sale. He kept me fully informed at all times ensuring the procedure went smoothly. I would like to thank him and his team for all their efforts.

Barbara Bolton - 18/12/2020

5

Dean has been very helpful and professional. He has always been willing to give his time to listen to us, explain the process and offer his advise. We have been happy with the whole service Farrell and Heyworth have given.

Suzanne Lomax - 16/12/2020

5

Worked with Dean to sell the family home. he was professional always at hand when needed and if I ever had a question would quickly answer or find out for me. Made the process very easy gave me weekly updates which im going to miss as he was always a pleasure to chat with. Thanks Dean all the best for the new year

emma lou walker - 14/12/2020

5

Excellent service. Debbie is a great help

ikram dalal - 12/12/2020

5

Brilliant from start to completion i had alot of difficulties with my solicitors and they helped me so much Thank you all the Team!

Leonie Hindley - 12/12/2020

5

My estate agent Debbie was professional, supportive and always on hand to go above and beyond. See helped take the stress out of moving home.

claire gaffney - 17/11/2020

5

had a lot of problems moving house during the pandemic with both of my solicitors (for selling and buying) but thanks to Debbie she kept chasing them and keeping me informed was very impressed and it is a refreshing change to deal with someone who cares and wants to help. cannot recommend enough! selling and buying is the easy part its the process in between which is the problem.

Ryan Moffatt - 09/11/2020

1

Paula promised us the world then failed drastically. Told us we were vulnerable people(how down right rude) and would sell our house no problem as she had people lined up for our house size/type. She said she's come to a meeting to help us buy a new build as she new the people and her bargaining skills were what we needed. However she managed to get 2 viewings for our house then we never heard from her again.

Les smart - 20/10/2020

1

I have been trying to get a viewing of a property we are interested in for over a week. We received the shoddy video - pretty useless to get a proper impression. We were asked and confirmed we had an offer on our property - Farrell's effectively suggested I was lying and said they would contact our agents for confirmation. The next day another person from the office rang to ask what we thought of the video - said we had seen and requested a viewing ..."we can only do that if yours is sold but I'll get back to you" Heard nothing. The directors response below was "there are lots of people out there with no intention of buying" - we'll just maybe you have to take the rough with the smooth and that way you might sell on behalf of your clients - appalling approach and appalling service.

Glenn Jones - 08/10/2020

1

I have been trying to get a viewing of a property we are interested in for over a week. We received the shoddy video - pretty useless to get a proper impression. We were asked and confirmed we had an offer on our property - Farrell's effectively suggested I was lying and said they would contact our agents for confirmation. The next day another person from the office rang to ask what we thought of the video - said we had seen and requested a viewing ..."we can only do that if yours is sold but I'll get back to you" Heard nothing. The directors response below was "there are lots of people out there with no intention of buying" - we'll just maybe you have to take the rough with the smooth and that way you might sell on behalf of your clients - appalling approach and appalling service.

Glenn Jones - 08/10/2020

5

Excellent service throughout a difficult time whilst selling my house. A big thanks to the team, particularly Dean, who went above and beyond to help.

Kate Chadwick - 28/09/2020

5

Excellent service throughout a difficult time whilst selling my house. A big thanks to the team, particularly Dean, who went above and beyond to help.

Kate Chadwick - 28/09/2020

1

I spoke with Debbie and the manager at this agency who both refused to arrange a viewing on a property I am interested in purchasing. I have a mortgage offer in place and I am awaiting a revised agreement in principle (of which I know the amount) since I received a job promotion. They refused to arrange a viewing even though I promised I would send a copy upon receipt, which is due imminently. Both members of staff were condescending and relied on company policy to defend that decision rather than use some common sense. I have recently had to withdraw from purchasing another property due to issues on the survey which meant I requested an updated AIP which is confirmed and on its way. Surely they could have come to some sort of compromise, book the viewing and allow me to send a copy once received (which would most likely be before the viewing anyway). If I were the vendor I would be livid if my agent was turning away genuine buyers and following policy blindly. I would encourage vendors be wary of this 'policy' as the lack of common sense applied has almost put me off viewing this house entirely. The staff were very rude to me and showed a complete lack of empathy. To be honest I'm disgusted. Really poor Farrell Hayworth and you will lose sales if you treat people like this. I assess service for a major financial institution and we would not tolerate customers being spoken to in this manner. I would also like to add that providing a AIP to the estate agent is disclosing your financial position to the vendor. Something which would compromise your position as a buyer when it comes to negotiations. Something I don't feel comfortable about.

Daniel Jones - 14/09/2020

1

I spoke with Debbie and the manager at this agency who both refused to arrange a viewing on a property I am interested in purchasing. I have a mortgage offer in place and I am awaiting a revised agreement in principle (of which I know the amount) since I received a job promotion. They refused to arrange a viewing even though I promised I would send a copy upon receipt, which is due imminently. Both members of staff were condescending and relied on company policy to defend that decision rather than use some common sense. I have recently had to withdraw from purchasing another property due to issues on the survey which meant I requested an updated AIP which is confirmed and on its way. Surely they could have come to some sort of compromise, book the viewing and allow me to send a copy once received (which would most likely be before the viewing anyway). If I were the vendor I would be livid if my agent was turning away genuine buyers and following policy blindly. I would encourage vendors be wary of this 'policy' as the lack of common sense applied has almost put me off viewing this house entirely. The staff were very rude to me and showed a complete lack of empathy. To be honest I'm disgusted. Really poor Farrell Hayworth and you will lose sales if you treat people like this. I assess service for a major financial institution and we would not tolerate customers being spoken to in this manner. I would also like to add that providing a AIP to the estate agent is disclosing your financial position to the vendor. Something which would compromise your position as a buyer when it comes to negotiations. Something I don't feel comfortable about.

Daniel Jones - 14/09/2020

5

I was selling my house and chose these guys by recommendation, they did a first class job!

Mark Ainscow - 09/09/2020

5

I was selling my house and chose these guys by recommendation, they did a first class job!

Mark Ainscow - 09/09/2020

5

Viewing of property

Samantha was very cooperative and extremely efficient. I got the impression that she knew what she was doing. Very polite and to the point

Melville Coombes - 18/03/2020

5

Paula, Cora and the team were highly responsive and very helpful. We chose FH because they offered tips and advice that other estate agents failed to spot. Thank you for all your help.

Gary Halsall - 09/02/2020

5

Paula, Cora and the team were highly responsive and very helpful. We chose FH because they offered tips and advice that other estate agents failed to spot. Thank you for all your help.

Gary Halsall - 09/02/2020

5

Letting valuation & meeting

Exceeded our expectations. Friendly efficient & professional. Knowledgeable & the information provided was accurate. Cannot fault & would recommend without hesitation. Thank you & well done.

Phillips - 08/02/2020

5

Roberta Wood - 06/02/2020

5

Roberta Wood - 06/02/2020

5

Sale of house

Great service advised by the agent (Paula) to go for best price and sold the property within three days for the target price.

Cora dealt with the process through to completion and did a great job.

Steve - 11/12/2019

5

Cora and the team were brilliant. Me and my partner were first time buyers and they were very helpful and always there when needed. Would highly recommend Farrell & Hayworth!

Luke Grannell - 11/12/2019

5

Cora and the team were brilliant. Me and my partner were first time buyers and they were very helpful and always there when needed. Would highly recommend Farrell & Hayworth!

Luke Grannell - 11/12/2019

5

Fabulous!

We had a rocky road at times with our vendor but Cora and the team were absolutely fabulous, extremely efficient really helpful and always at hand when you need to ask a question. I did say if I ever sold my house in the future I would definitely use Farrell heyworth. I thank you for all your help guys x

Natalie Tong - 06/12/2019

1

We booked a viewing for a bungalow. We arrived at the property number to find it was a house. The property we wanted to view was on Rightmove but had been let 1 year ago! Agent didn't seem to know what properties they had on their books. Clueless! Thanks for your response, however this just goes to support my initial review. 1.Itwas not my parents, it was my sister and her husband. 2. We did not make an appointment to view a rental bungalow. My sister made an appointment to view the bungalow you had for sale on the Cedars, as listed on Rightmove. Your agent gave us the number as 18 which we discovered on arrival was a house. We had both travelled for over an hour from different directions hence our disappointment and anger to find that said bungalow had actually been rented out over 1 year ago. 3. We have now found a property and perhaps your staff in the Leyland office who are far more clued up could teach the Chorley office a few pointers. 4. It is not helpful to blame the clients. My sister and I are of pension age but I can assure you that we both have held customer facing roles in our working lives and hence recognize bad service when we come across it.

Pamela Needham - 31/10/2019

1

We booked a viewing for a bungalow. We arrived at the property number to find it was a house. The property we wanted to view was on Rightmove but had been let 1 year ago! Agent didn't seem to know what properties they had on their books. Clueless! Thanks for your response, however this just goes to support my initial review. 1.Itwas not my parents, it was my sister and her husband. 2. We did not make an appointment to view a rental bungalow. My sister made an appointment to view the bungalow you had for sale on the Cedars, as listed on Rightmove. Your agent gave us the number as 18 which we discovered on arrival was a house. We had both travelled for over an hour from different directions hence our disappointment and anger to find that said bungalow had actually been rented out over 1 year ago. 3. We have now found a property and perhaps your staff in the Leyland office who are far more clued up could teach the Chorley office a few pointers. 4. It is not helpful to blame the clients. My sister and I are of pension age but I can assure you that we both have held customer facing roles in our working lives and hence recognize bad service when we come across it.

Pamela Needham - 31/10/2019

5

Sold in one day!!

After having for sale with another agent for what seemed like forever, it sold on the day it was put on the market with Farrell Heyworth. Great service would deffo use again!

Fran - 14/10/2019

5

Myself and my partner Jess have recently put a deposit down for a rental property and had nothing but amazing service throughout the process. We are still new to renting and still finding our feet, Farrell Heyworth team at Chorley have made it a very smooth experience as well assisting us with anything we were unsure about. We honestly can not recommend them enough, excellent service, very polite and always with a smile on their faces! Thank you so much for everything! ??

Adam Turner - 10/10/2019

5

Myself and my partner Jess have recently put a deposit down for a rental property and had nothing but amazing service throughout the process. We are still new to renting and still finding our feet, Farrell Heyworth team at Chorley have made it a very smooth experience as well assisting us with anything we were unsure about. We honestly can not recommend them enough, excellent service, very polite and always with a smile on their faces! Thank you so much for everything! ??

Adam Turner - 10/10/2019

5

Fantastic Team at Chorley. Helped and Supported us through the Purchase of our New family home. Would Highly Recommend to anyone.

Margaret and Syd Howell - 03/10/2019

5

Fantastic Team at Chorley. Helped and Supported us through the Purchase of our New family home. Would Highly Recommend to anyone.

Margaret and Syd Howell - 03/10/2019

4

Excellent Customer Card and Support

Except for one minor pre sale issue caused by a 3rd party mis communication, Farrell & Hayworth, Chorley, were a very professional team who were NBC excellent, efficient, caring and helpful with all our initial enquiries and making ready to market and sell our 3 bedroom Semi Detached house, despite us eventually, deciding not to sell at this time.

Tom - 26/09/2019

5

Amazing service

I could not be happier with the customer service I received when selling my property and buying my new one. All the staff, particularly Amy, were friendly, very helpful and very professional. They made the whole process simple and stress free. Thank you very much. I highly recommended you.

Bob - 26/09/2019

5

Farrell Heyworth marketed my 4 bedroom detached house in Chorley, I received a viewing within 2 days and accepted an offer on the property at the advised recommended price.

Excellent service so far hoping to complete in a few weeks.

Steve Holding - 27/08/2019

5

Chorley Branch

I have recently put my house on the market with Farrell’s Chorley branch, and been very impressed with the professionalism and proactive way they have dealt with me. In a situation which can often be stressful, they have made me feel so comfortable and confident that they have my best interests at heart. Well done to all the wonderful team, Amy, Paula, Cora and Jackie.

Hareem Alan - 09/08/2019

5

Outstanding service from start to finish! Would highly recommend Farrell Heyworth Chorley. Thankyou to Amy, Paula and Cora for your professionalism and support.

Chris Blundell - 08/08/2019

5

Outstanding service from start to finish! Would highly recommend Farrell Heyworth Chorley. Thankyou to Amy, Paula and Cora for your professionalism and support.

Chris Blundell - 08/08/2019

5

I have recently put my house of the market with Farrell’s Chorley branch, and been very impressed with the professionalism and proactive way they have dealt with me. In a situation which can often be stressful, they have made me feel so comfortable and confident that they have my best interests at heart. Well done to all the wonderful team, Amy, Paula, Cora and Jackie.

Alan Doodson - 08/08/2019

5

I have recently put my house of the market with Farrell’s Chorley branch, and been very impressed with the professionalism and proactive way they have dealt with me. In a situation which can often be stressful, they have made me feel so comfortable and confident that they have my best interests at heart. Well done to all the wonderful team, Amy, Paula, Cora and Jackie.

Alan Doodson - 08/08/2019

5

After interest in a few houses in the area and visiting numerous estate agents, I was more than impressed with the service at Farrell Heyworth, especially Paula, Amy and Cora! I sincerely thank them all! :-)

Stevie Hornby - 08/08/2019

5

After interest in a few houses in the area and visiting numerous estate agents, I was more than impressed with the service at Farrell Heyworth, especially Paula, Amy and Cora! I sincerely thank them all! :-)

Stevie Hornby - 08/08/2019

5

Farrell Heyworth have recently agreed a sale on our property, they have been very helpful and gone above and beyond for us. They agreed a sale for us within a few days of marketing. Paula, Amy and Cora have been Amazing and I would recommend them to everyone. Five star service * Nothing is too much trouble for them.

bernard lorraine - 08/08/2019

5

Farrell Heyworth have recently agreed a sale on our property, they have been very helpful and gone above and beyond for us. They agreed a sale for us within a few days of marketing. Paula, Amy and Cora have been Amazing and I would recommend them to everyone. Five star service * Nothing is too much trouble for them.

bernard lorraine - 08/08/2019

5

Paula provided a property valuation. Her expert advice was clear and concise and I didn't feel under any pressure to proceed. I would definitely recommend Paula if you are thinking of marketing your property.

Angela D - 26/07/2019

5

I’ve struggled to find a property to rent for me and my partner as we have a disabled child who has very specific needs but Laura and the team were so helpful and very understanding with our timings and needs etc. Although it didn’t work out with the property we wanted I would just like to thank Farrell Heyworth for how professional and helpful they were.

Rochelle B - 18/07/2019

5

I’ve struggled to find a property to rent for me and my partner as we have a disabled child who has very specific needs but Laura and the team were so helpful and very understanding with our timings and needs etc. Although it didn’t work out with the property we wanted I would just like to thank Farrell Heyworth for how professional and helpful they were.

Rochelle B - 18/07/2019

5

My mother has 2 rental properties in Chorley and Laura (Gill) has been very helpful and professional in making sure every detail has been explained and confirmed. Communication was most important for us as we’ve had difficulties with previous agents but Laura went through everything and kept us both up to date throughout the process. I very much believe in the phrase ‘you get what you pay for’ and with Farrell Heyworth this is very true. The electronic presentations they send out are fantastic as I could print them off and go through with my mother! Very impressed and will definitely be recommending to other Landlords. Thanks again Laura.

Chris Holder - 06/06/2019

5

My mother has 2 rental properties in Chorley and Laura (Gill) has been very helpful and professional in making sure every detail has been explained and confirmed. Communication was most important for us as we’ve had difficulties with previous agents but Laura went through everything and kept us both up to date throughout the process. I very much believe in the phrase ‘you get what you pay for’ and with Farrell Heyworth this is very true. The electronic presentations they send out are fantastic as I could print them off and go through with my mother! Very impressed and will definitely be recommending to other Landlords. Thanks again Laura.

Chris Holder - 06/06/2019

5

What an absolute gem Laura Gill is! Fantastic service from start to finish. Highly recommend Farrell Heyworths lettings services.

Lisa Jones - 31/05/2019

5

What an absolute gem Laura Gill is! Fantastic service from start to finish. Highly recommend Farrell Heyworths lettings services.

Lisa Jones - 31/05/2019

5

Tough times at the moment in lettings and I've been having doubts about what to do with my investment properties and also my parents investment property, but Laura gave me the advice and confidence I needed to put my mind at ease. Expert guidance is what I've been trying to get help with the last couple of weeks from agents but not much honestly or advice has made me question what's best to do, but with the help of Laura who was transparent I now feel confident to get my properties rented out. Anyone looking for advice and guidance during this confusing time then I can highly recommend contacting Laura Gill at the Chorley Branch Farrell Heyworth. THANK YOU LAURA

Ashley Seddon - 04/05/2019

5

Tough times at the moment in lettings and I've been having doubts about what to do with my investment properties and also my parents investment property, but Laura gave me the advice and confidence I needed to put my mind at ease. Expert guidance is what I've been trying to get help with the last couple of weeks from agents but not much honestly or advice has made me question what's best to do, but with the help of Laura who was transparent I now feel confident to get my properties rented out. Anyone looking for advice and guidance during this confusing time then I can highly recommend contacting Laura Gill at the Chorley Branch Farrell Heyworth. THANK YOU LAURA

Ashley Seddon - 04/05/2019

5

Lettings...Lettings....Lettings...seems to be a dreaded word at the moment but not at Farrell Heyworth! Laura has helped me with my 2 rental properties in Chorley and it’s been an absolute breeze! From day 1 Laura explained everything that I needed to know and more! Anyone needing help or advice with their rental properties I would highly recommend speaking to Laura Gill.

Simon Longworth - 26/04/2019

5

Lettings...Lettings....Lettings...seems to be a dreaded word at the moment but not at Farrell Heyworth! Laura has helped me with my 2 rental properties in Chorley and it’s been an absolute breeze! From day 1 Laura explained everything that I needed to know and more! Anyone needing help or advice with their rental properties I would highly recommend speaking to Laura Gill.

Simon Longworth - 26/04/2019

5

Wow what can I say! Massive thanks to Paula and the team at Chorley. Really didnt think I would sell as quick as they said after having for sale with another agent for over six months and thinking it would not sell. Feeling down hearted I changed agents and they put it up for sale at a realistic price and sold in one day. Could not thank Paula, Amy and everyone else enough- amazing service and would definately recommend.

Mel - 13/04/2019

1

Very poor unprofessional customer service.

lorraine burr - 11/04/2019

1

Very poor unprofessional customer service.

lorraine burr - 11/04/2019

5

Absolutely amazing service from everyone at Farrell Heyworth. Very professional and always kept us informed throughout the process.

Amii Eastwood - 22/03/2019

5

I currently have a rental property in Standish which was managed with a local agent for many years however, I've had many issues over the last 6 months and decided to change agents. I spoke to 4 agents and Laura Gill at Farrell Heyworth Chorley was by far the most professional and most helpful out of them all.

Tom Prior - 18/03/2019

5

I currently have a rental property in Standish which was managed with a local agent for many years however, I've had many issues over the last 6 months and decided to change agents. I spoke to 4 agents and Laura Gill at Farrell Heyworth Chorley was by far the most professional and most helpful out of them all.

Tom Prior - 18/03/2019

5

Very professional service received from Laura Gill. This was my first time renting a property out and I had no idea where to start but Laura went through every detail step by step and put me at ease.

Dave Cottam - 22/02/2019

5

Very professional service received from Laura Gill. This was my first time renting a property out and I had no idea where to start but Laura went through every detail step by step and put me at ease.

Dave Cottam - 22/02/2019

1

They book you in for a viewing, nobody turned up. Had to call the office and they acted like they had no idea i was booked in the view the property. Organisation is very poor and unproffessional. Didnt seem to care much.

WATCHGAMETECHFIGURES 4ALL - 23/01/2019

1

They book you in for a viewing, nobody turned up. Had to call the office and they acted like they had no idea i was booked in the view the property. Organisation is very poor and unproffessional. Didnt seem to care much.

WATCHGAMETECHFIGURES 4ALL - 23/01/2019

4

Always Helpful

When we visit the Chorley office we usually deal with Michael. We always find him professional, pleasant, courteous and helpful. He always tries to resolve any problems or queries while we are present calling on other personnel in the office or other departments as necessary. He always keeps us informed and in the picture with regard to any issues we may have.

George Sams - 04/12/2018

5

Passionate

Farrell Heyworth have been professional and passionate from start to finish. I was initially quite nervous about the process of selling my house as it was an emotional experience, however Paula who came out to value my property went above and beyond in making me feel at ease and more importantly gave me the confidence that she would work tirelessly for my best interests to get the right market value for my property. I was also impressed how proactive the estate agents was in sourcing customers from their network of contacts as opposed to just relying on new enquiries.

During the process of viewings, I was supported with their assistance and given feedback at every step of the process. Their feedback was helpful and useful in understanding the market expectations in securing the right offer for my property.

In addition to this, which I didn’t expect from an estate agent was that I would be supported in looking for my ideal property even if it wasn’t under Farrrell Heyworth network. I would often get personal emails or a phone call to advise of a new property that had entered the market that fit my specifications.

I have used estate agents five times during the last 15 years and without a doubt would recommend Farrell Heyworth has the more efficient and passionate agents that I have had the pleasure to act as my agent.

Thank you for your Integrity and passionate service, you made the process less daunting. I would not hesitate in recommending you to anyone thinking of buying or selling a property.

Nicola - 28/11/2018

5

Paula come to see me today she made me feel at ease straight away and gave me valuable advice.

Melanie Singleton - 27/11/2018

5

I just want to say a huge thank you to Laura Gill who has recently helped me with my rental property. I’ve been with another agent for a couple of years but have had ongoing issues so I decided to change agents. I spoke to several agents who all gave me robotic advice but when I spoke to Laura she knew exactly what she was talking about and gave me the advice I needed. I look forward to building my relationship with Farrell Heyworth. Thanks Steve & Shirley.

Steve Stanley - 22/11/2018

5

I just want to say a huge thank you to Laura Gill who has recently helped me with my rental property. I’ve been with another agent for a couple of years but have had ongoing issues so I decided to change agents. I spoke to several agents who all gave me robotic advice but when I spoke to Laura she knew exactly what she was talking about and gave me the advice I needed. I look forward to building my relationship with Farrell Heyworth. Thanks Steve & Shirley.

Steve Stanley - 22/11/2018

5

Although i only visited the office a few times, everyone seemed to know me and my circumstances

Took a while but no-one gave up and we got there in the end

Karen - 21/11/2018

5

Michael and everyone we’ve dealt with at Farrell Heyworth have been brilliant. Really helpful and respond quickly to emails which has been great as we work during the day so can’t always call.

Would definitely recommend.

Sarah - 19/11/2018

5

Fantastic service

Great service received from Mike and his colleague Jackie. Nothing was to much trouble, kept updated throughout the purchase and all with a friendly smile. Thank You.

colette grover - 19/11/2018

5

Super Service!!

From start to finish the service was super. Always kept up to date, really helpful and friendly staff. If we ever sell our house, would definitely use the services of Farrell Heyworth.

Sharon Etherington - 17/11/2018

5

Farrell Heyworth Chorley were the agents for the property I’ve just bought. Amy et al were really helpful pushing the sale through to completion. I would definitely consider using them when the time comes to sell.

Francesca - 01/11/2018

4

Really good service - I now understand the value of a local agent

Like many people I wondered whether to use an online or local service. However I was glad I chose local as this helped when our house was first advertised. Polite, helpful and responsive.

Pam T - 22/10/2018

5

I just want to say a massive thank you to Laura Gill (Property Manager) for all her help over the last few weeks. As a first time Landlord I didn’t really know where to start but Laura helped me every step of the way and went above and beyond to help me with renting my property out. Her knowledge and professionalism is outstanding and I would recommend using Farrell Heyworth for rentals. I am currently building a portfolio of properties to rent out and Laura will be my first call!! Thanks again.

David Spencer - 14/08/2018

5

I just want to say a massive thank you to Laura Gill (Property Manager) for all her help over the last few weeks. As a first time Landlord I didn’t really know where to start but Laura helped me every step of the way and went above and beyond to help me with renting my property out. Her knowledge and professionalism is outstanding and I would recommend using Farrell Heyworth for rentals. I am currently building a portfolio of properties to rent out and Laura will be my first call!! Thanks again.

David Spencer - 14/08/2018

1

NORMA GRADY - 12/06/2018

1

NORMA GRADY - 12/06/2018

1

I was very disappointed. I used Farrell heyworth to sell my flat in 2005 and they were fantastic. However this time I have been sellling with them 5 months. I have not had one viewer. The lady who came around asured me my house would well in weeks !! When she was taking photis her camera died so she took photos from her phone. When I pointed out the photos were not good enough. They came and took another photo of the front of my house without asking me to move my car whilst I was in. Glad I'm not paying them £2000 for doing nothing. I will gladly speak to the mansgment team because I have receive I email and one phone call in 5 months. Shocking

Nicola Rowley - 18/03/2018

1

I was very disappointed. I used Farrell heyworth to sell my flat in 2005 and they were fantastic. However this time I have been sellling with them 5 months. I have not had one viewer. The lady who came around asured me my house would well in weeks !! When she was taking photis her camera died so she took photos from her phone. When I pointed out the photos were not good enough. They came and took another photo of the front of my house without asking me to move my car whilst I was in. Glad I'm not paying them £2000 for doing nothing. I will gladly speak to the mansgment team because I have receive I email and one phone call in 5 months. Shocking

Nicola Rowley - 18/03/2018

1

Kasia Kasia - 28/01/2017

1

Kasia Kasia - 28/01/2017

1

Very poor unprofessional service . The marketing advisor was very efficient and professional but was not backed up by service I was given

stan smidowicz - 17/01/2017

1

Very poor unprofessional service . The marketing advisor was very efficient and professional but was not backed up by service I was given

stan smidowicz - 17/01/2017

1

The most shocking service I have ever known. Discusting the way they treat there paying customers Never I repeat never rent from farrell and heyworth . They've got my mother living in a third world house which is in such a state it's almost inhabitable. She's been emailing them asking them to fix the problems for over 12 months and still nothing has been done . She's never missed a single months rent although I'm trying to get her to stop paying bless she won't . It's like they just don't care . Happy to take your money but unwilling to stand by there part off the contractually agreement. If your looking to rent try everywhere else first !

Kyle Pomfret - 18/10/2016

1

The most shocking service I have ever known. Discusting the way they treat there paying customers Never I repeat never rent from farrell and heyworth . They've got my mother living in a third world house which is in such a state it's almost inhabitable. She's been emailing them asking them to fix the problems for over 12 months and still nothing has been done . She's never missed a single months rent although I'm trying to get her to stop paying bless she won't . It's like they just don't care . Happy to take your money but unwilling to stand by there part off the contractually agreement. If your looking to rent try everywhere else first !

Kyle Pomfret - 18/10/2016

1

I agreed with LW at the Chorley branch for the cash purchase of a property in the Chorley area. Within 7 days of the agreement, I had transferred funds to my solicitor for completion on the Friday. As I had not heard from my solicitor by noon on the Friday I phoned LW at Farrell Heyworth, to be told that someone had placed a higher bid that day. She didn't even have the decency to phone me & give me the opportunity to re-bid. Disgraceful, unprofessional are 2 words that spring to mind. I have in the last 10 months bought 3 similar properties all for cash.... I will never use Farrell Heyworth ever again. Completley dishonorable, in my opinion

Bobby b - 11/11/2013

1

I agreed with LW at the Chorley branch for the cash purchase of a property in the Chorley area. Within 7 days of the agreement, I had transferred funds to my solicitor for completion on the Friday. As I had not heard from my solicitor by noon on the Friday I phoned LW at Farrell Heyworth, to be told that someone had placed a higher bid that day. She didn't even have the decency to phone me & give me the opportunity to re-bid. Disgraceful, unprofessional are 2 words that spring to mind. I have in the last 10 months bought 3 similar properties all for cash.... I will never use Farrell Heyworth ever again. Completley dishonorable, in my opinion

Bobby b - 11/11/2013

Call Us
Monday:	9:00am to 5.30pm
Tuesday:	9:00am to 5.30pm
Wednesday:	9:00am to 5.30pm
Thursday:	9:00am to 5.30pm
Friday:	9:00am to 5.30pm
Saturday:	9.00am to 4.00pm
Sunday:	Closed

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Contact branch for full details of our fees
Landlord Rental Fees
Let Only:
1st Months rent
Fully Managed:
Monthly percentage:	15%
Setup Fee:	£408.00
Deposit Holding Fee:	£60.00
Renewal Fee:	£90.00
Court Attendance Fee:	£125.00
(These fees include VAT)

Farrell Heyworth Chorley

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Dean Leggett (Sales and Lettings Negotiator)

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Amy Pass (Sales Manager)

David Heap (Branch Manager)

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